Supporting enterprise knowledge management with weblogs: A weblog services roadmap

This is a presentation I delivered at the Computers in Libraries 2004 conference in Washington D.C.

The talk proposed a roadmap for providing weblog-related information services and suggested approaches for dealing with the problem of making weblog output of use to the organization. The idea is that the library can position itself to support individuals and communities of practice that express the need to use grass-roots tools for knowledge capture and dissemination such as weblogs and wikis. The talk briefly covered the benefits of using weblogs for individual knowledge creation as opposed to using larger KM solutions selected from the top down, and the implications for IT of an information ecology with a diverse set of people using different technologies for publishing data in a distributed manner all over the intranet. In the near term it suggested first steps towards supporting knowledge creation with RSS. Methods are also discussed for providing access to aggregated blog output as next steps. As a far off goal, the roadmap addresses the integration of output from sources such as blogs with other enterprise information using social software and social network analysis.

Download the presentation below:

Slides with speaking notes, PDF (4.6 MB)

See also: Presentation notes and feedback on urlgreyhot, related presentation Blogging in Corporate America



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