Summary

Michael Angeles is a user experience designer residing in New York City. He has worked on the design and development of projects ranging from large scale information systems to web sites for non-profit organizations. Michael is a founding member of the Information Architecture Institute, the founder of the iaslash community weblog, and a contributor to the Drupal platform.

Experience

Traction Software
Director of User Experience, 2008 - Present, Full-Time

Sling Media, Sling Entertainment Group
Information Architect, 2007 - 2008, Full-Time

• User experience designer for Sling.com video portal, leading the strategy and process for the user experience life cycle.
• Conduct user research (surveying and interviewing, data analysis, mental models, persona development), and competitive research (market research, competitive analysis).
• Lead user interface design, information architecture, and interaction design (use cases, scenarios, flow, and functional and user interface requirements documentation, wireframes, prototypes).
• Manage usability process including user testing (test plans and scenario writing, participant screening, facilitation, conducting tests, analysis, reporting, usability punch list generation and follow up), and usability feedback strategy.

Alcatel-Lucent
Designer/Developer, 1998 - 1999, 2001 - 2007

• Provide user experience direction on projects focusing on integration and delivery of enterprise data into central content management systems.
• Lead information architecture, interaction design, user interface design, and site development.
• Activities and deliverables include user research, project management, content analysis, content architecture, wireframes, writing use cases, user flow diagramming, graphic design, JavaScript, Embedded Perl scripting, XHTML, CSS, XSL, and database integration.

Traction Software
User Experience Consultant, 2006-2007

• Provide user experience direction for enterprise content management system application.
• Lead UX direction, handling user research, information architecture, interaction and user interface design.
• Provide front-end development with XHTML and CSS for system interfaces.
• Activities and deliverables include personas, use cases, wireframes, design comps, XHTML templates, and CSS.

Sapient Corporation
Senior Site Developer, 2000

• Lead site development providing technology benchmarks, technical and functional specifications, HTML, JavaScript, CSS, and interactive prototypes.
• Worked with technical team to integrate front end markup, IA, graphics, and Flash into CMS.

The Metropolitan Museum of Art, Thomas J. Watson Library
Site Developer, 1997, Part-Time & Graduate Internship

• Designed layout for entire site using PhotoShop; created HTML publishing tool using ProCite for creation of bibliographic database of external WWW sites and for custom automation of HTML output. Created templates and documentation for maintenance and creation of web pages.

Freelance and Pro-Bono

Information architecture, interaction design and site development consultation provided for the following clients.

• Armchair Media, 2007
• Smart Experience, 2007
• Thomson Wadsworth, 2007
• Spike Source, 2006
• iinterpret, 2006
• Initsoft, 2006
• FierceMarkets, 2006
• Management Innovation Group, 2005
• Winning Connections, Inc., 2005
• Spoons Across America, 2004
• Information Architecture Institute, 2002, 2005 (Pro-bono)
• filamfocus, inc., 1999 - 2001 (Pro-bono)
• Robin Smith, Esq., 1998

Education

Rutgers The State University of New Jersey, School of Communication, Information and Library Studies

• Master of Library and Information Science, January, 1998, Grade Point Average: 3.958

Rutgers College

• Bachelor of Art, Art History, Minor in Cinema Studies, 1993

Awards & Achievements

• 2007, InfoWorld Technology of the Year Award: Best Enterprise Wiki, Traction Software
• 2002, Co-founder, Asilomar Institute for Information Architecture
• 2000, Special Libraries Association, Marketing Competition; Lucent Technologies, Integrated Information Systems Marketing: First place for print marketing materials, Second place for intranet site
• 1998, Rutgers SCILS, Chair's Great Work Award
• 1998, Initiate, Beta Phi Mu, International Library & Info. Science Honor Society
• 1997, Visual Resources Association Nancy DeLaurier Writing Award
• 1997, Metropolitan Museum of Art Graduate Internship

Industry Presentations

• "'No Tears' Method for User Centered Design". Presentation given at DrupalCon Boston (March 4, 2008)
• "Blogs and the Blogosphere: Definitions and reasons to care". Presentation given at Rutgers, School of Communication, Information and Library Studies (December 12, 2005)
• "Enterprise Weblogging: Using weblogs for communication & information management". Presentation for the American Society for Information Science & Technology, New Jersey Chapter. (May 20, 2005)
• "Blogging in the Labs: Using weblogs for communication & information management". Presentation for Los Alamos National Laboratory. (April 28, 2005)
• "Utilizing Weblogs for Project Efficiency". Presentation for the IQPC Weblog and Wiki Summit 2005 (January 11, 2005)
• "Supporting enterprise knowledge management with weblogs: A weblog services roadmap". Presentation for Computers In Libraries 2004 (March 15, 2004)
• "Blogging in Corporate America". Presentation for September 2003 Usability Professional Association meeting. (September 17, 2003)

Publications

• "Using a Wiki for Documentation and Collaborative Authoring". LLRX.com. (November 2004)
• "K-Logging: Supporting KM with Web Logs". Library Journal. (2003, April)
• "Automating diagrams with Visio". Boxes and Arrows. (2002, April)
• "Information Organization and Information Use of Visual Resources Collections". VRA Bulletin, 25 (3), 51-58. (1998, Fall)
• "Analysis and Description of an International Visual Resources Index: A proposal for building an image indexing database". VRA Bulletin, 24 (3), 37-59. (1997, Fall)

Field study

The American Academy in Rome/Superintendent of Archaeology in Rome., Palatine East Excavations 1992 Undergraduate field study

• Field study, excavation of architecture, archival preservation of artifacts recovered from the North East slope of the Palatine Hill, Roman Forum.

Memberships

• Information Architecture Institute
• Interaction Design Association
• Beta Phi Mu, International Library & Information Science Honor Society

Personal interests

Cycling (centuries, fixed gear), painting, drawing, all kinds of craftmaking (particularly origami and sewing), photography, cinema and film criticism, art criticism, manga illustration, game design, music mixing (vinyl and digital dj), philanthropy/volunteering, blogging, and all things Apple/Mac.